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FAQ

  • How far in advance should I place an order for a custom cake?
    The ideal timeframe to put in notice for a custom cake is approximately two weeks. This gives us time to order all necessary supplies, if any, and also ensures that we supply the customer with the best product that we possibly can.
  • Do you offer vegan and gluten-free products?
    At the moment, The SYD Factory does not offer gluten-free nor vegan options. However, stay tuned in case we add to our menu! :)
  • How much do your cakes cost?
    Typically, cakes start at $6/serving. Occasionally, there may be an upcharge depending on whether we have to make additional purchase to complete the requested cake design.
  • What all do you offer?
    We offer a wide variety of treats, including cakes, cupcakes, cake pops, brownies, blondies, and milkshakes. Please visit out shop to see what other desirable treats we offer.
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